A burst pipe at midnight. Smoke and soot after a kitchen flare-up. Musty odors that hint at hidden mold. In these moments, picking the right restoration partner such as AllStates Restoration determines how fast life gets back to normal—and how much you’ll ultimately spend.

What “Right” Really Looks Like

  • Fast 24/7 response
  • IICRC-certified technicians for water, fire/smoke, and mold
  • Insurance-ready documentation and help with your claim
  • Modern equipment (remote monitoring, truck-mount extraction, LGR dehumidifiers, HEPA air scrubbers, thermal imaging)
  • Great customer service
  • Local reputation with consistent 5-star reviews and recent references

1) Speed & Coverage: How Quickly Can They Start?

Why it matters: Water wicks into walls within minutes and mold can start within 24–48 hours. Fire residues etch metal and stain plastics fast. Delays cost money.

2) Certifications & Training: Who’s Actually Doing the Work?

Look for IICRC certifications:

  • WRT/ASD (Water Restoration / Applied Structural Drying)
  • FSRT (Fire & Smoke Restoration)
  • AMRT (Applied Microbial Remediation)

3) Documentation & Insurance Support

Insurers want moisture logs, photos, diagrams, and more. Proper paperwork speeds approvals and protects your claim.

4) Equipment & Methods: Can They Prove It’s Dry and Clean?

Must-haves:

  • Truck-mounted extraction for fast water removal
  • LGR dehumidifiers and high-velocity air movers
  • HEPA air scrubbers for soot or mold work
  • Thermal imaging and pin/pinless moisture meters
  • Containment & negative air for mold/fire projects
  • EPA-registered antimicrobials where appropriate

5) Safety & Compliance: Don’t Trade Speed for Risk

The right firm follows OSHA rules, uses proper PPE, and knows when to pause for asbestos/lead testing in older homes.

6) References, Reviews & Local Knowledge

You want recent projects near Englishtown (not testimonials from years ago two counties away).

7) Communication: How Will You Keep Me in the Loop?

Emergencies feel chaotic; updates create calm. You can ask “How often will I get status updates and who’s my single point of contact?”

AllStates Restoration can help, call 732-956-3900 and visit HireASR.com